In Stock products ship within 3–5 business days. Bobotails will make its best efforts to ensure that all eligible orders will arrive in time.

Customized products ship within 1- 2weeks. All shipping estimates are based on business days, excluding weekends.

Please note: We’ll do our best to ensure orders placed by these arrive in time for the holiday giving. Although we make every effort to deliver your orders as soon as reasonably practicable, all holiday shipping cut offs, delivery timelines, or estimated delivery dates are only estimates, not guarantees, are subject to change, and may have certain limitations or exclusions listed in our terms and conditions and shipping policy. Bobotails does not represent or warrant that it will be able to ship, or you will receive your gift by these estimated dates. If there is a significant delay in shipment of your order, a member of our customer service team will endeavor to contact you.

For additional information regarding holiday shopping, see our Shipping Policy.

Our Return Policy

We want to be sure you’re as happy with your Bobotails products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 30 days* of your purchase, provided it has not been customized, is unused and is still in its original packaging, and it meets the remaining eligibility criteria outlined below. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.

FAQ: Qual é o melhor tamanho para uma coleira de cão?
ANS: Meça o pescoço do seu cão e adicione dois dedos de largura para obter o tamanho certo.

FAQ: Posso usar trela de cão para treinar?
ANS: Sim, as coleiras são concebidas para treino, como Martingale ou coleiras de treino.

FAQ: Com que frequência devo substituir a coleira do meu cão?
ANS: Substitua a coleira se estiver danificada, normalmente a cada 6–12 meses.

FAQ: As coleiras para cães são seguras?
ANS: Sim, as coleiras são seguras desde que se ajustem e sejam usadas corretamente.

FAQ: Posso deixar a coleira do meu cão sempre?
ANS: Não há problema nos cães, mas remova-o se causar irritação ou desconforto.